How to securely work remotely with HIPAA Force: top tips from our expert
For better or worse, the pandemic made a difference in our lives. And nowadays everything differs from how it was one year ago. Although...
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Turn Your Call Center into
the Patient Engagement Center
HIPAA Force is a HIPAA compliant cloud-based Call Center Software that keeps client communication under a single interface. It is created for healthcare organizations to reimagine the member and patient experience.
We deliver modern, secure, and HIPAA-compliant Phone, Business SMS, Email, Live Chat, and CRM services.
No Contracts***. No Hidden Fees. No Hardware. 24/7 Phone and Live Chat Support.
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The Reason We Stuck Up High in the Healthcare Industry – HIPAA Force Benefits
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Interactive Voice Response (IVR)
Customers want to reach the right insurance department and the right insurance agent or claims adjuster quickly. Through HIPAA Force advanced IVRs, it's easy to interact with callers first, before redirecting them to the right person that can assist them best.
Setup multiple IVR levels with the HIPAA Force software to make sure your patients will not hang up the phone if all your agents are busy. Let your clients quickly resolve their issues with prepared scripts through a telephone keypad or by speech recognition. Customize business hours for Interactive Voice Response as prerecording welcome messages or luscious music.
Quality Assurance
HIPAA Force Call Center Helpdesk facilitates HIPAA compliant businesses to handle, manage, and report on every client interaction from all communication channels and give pleasant and reliable support. So, they will trust your organization, never turn down but recommend to their friend, relatives and simply familiar people while you’ll enjoy the growth of new customers.
Comprehensive HIPAA Compliance
Security, privacy, and regulatory compliance matter.
HIPAA Force Helpdesk is fully HIPAA compliant. Designed with healthcare providers in mind, we utilize secure transmission and storage of data during customer service.
HIPAA Force has a top-tier security posture — and a dedicated team to uphold it.
HIPAA Force Integrations
We present feature-rich virtual HIPAA compliant call center software that’s highly adaptable and compatible with various platforms.
Enhance your KPIs with real-time analytics, better workforce management, and the creation of production customer relationships with dozens of features at your disposal.
No complex configurations and junk. Set off your sail with a few clicks only.
HIPAA Force Features
Everything You Need to Improve the Member and Patient Experience
HIPAA Compliant Software
The healthcare industry revolves around patient care, staff efficiency, and data security. Make sure your healthcare organization covers all three with HIPAA-compliance contact center software.
VoIP Phone Service
HIPAA Force VoIP is a reliable technological telephone service that lets agents and clinicians take calls anywhere through cyberspace with a fast Wi-Fi network and VoIP system.
Custom Messages and Music
Type your own greetings or messages and HIPAA Force will automatically convert them to audio files, or simply upload the pre-recorded message to the system to advertise your additional services while the caller is in the queue.
Omnichannel
Deliver the right message through the right channel. Communicate with patients using email, interactive voice recording, live call, SMS, and live chat to maximize reach.
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Why HIPAA Force for Healthcare?
HIPAA Force Call Center Software in the Cloud can help you keep client communication under a single interface securely.
We deliver comprehensive features for affordable prices so you could connect with patients over any channel.
Is HIPAA Force fully compliant?
Yes! HIPAA Force is fully HIPAA compliant.
We consider it our duty to protect your data and provide you with reliable services wherever you work from.
Does HIPAA Force support my industry?
HIPAA Force contact center software is flexible, dynamic, and cloud-based. Our HIPAA compliant solution can be tailored to any industry and any situation.
Request a demo and see how we can tailor HIPAA Force solutions to your industry.
How can I get support?
We support you 24/7 so you could always feel confident and safe working with our service.
Reach out to us via the:
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phone: 1877 777 57 28
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email: support@nectardeskcom
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live chat you can find at the bottom of the page.
We'll be more than happy to assist you!
Want to Know More?
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What Can We Help You With?
For more info fill out our Demo form or call us at 1877-777-5728
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