Unify the data in your CRM in a single view. CRM database is a great solution for health care practices. It helps to keep all the information about your customers in one place. Moreover, you may easily enter the new leads into your CRM database software at any time, and be sure HIPAA Force will store the data safely.
HIPAA Force integrates lots of different CRM solutions with ease to connect the patient experience and provide the complete context.
Healthcare-specific integrations
If you are already using one of the CRM systems for contacts, you will be able to merge it with HIPAA Force CRM without skipping a beat. You can import various Contact lists from your current CRM to HIPAA Force and call your customers with the possibility of leaving notes during the calls, transferring the call to any other agent or external phone number, accessing call recording and call details.
All changes you apply at your current CRM will be places at HIPAA Force as well.
We provide you a feature-rich virtual HIPAA compliant call center software that’s highly adaptable and compatible with various platforms. HIPAA Force integrates with Amo CRM, Active Campaign, Salesflare, Zendesk, Vonigo, Pipedrive, Salesforce, Shopify, Zoho, and Zingtree.
Let’s dive deeper into possible integrations with HIPAA Force.
Salesflare
For instance, automatically log your calls into Salesflare in a few seconds. Make calls directly from your Salesflare account. Have access to call logs to see the call direction, result, contact phone number, your number in HIPAA Force account, the agent who was responsible for the call, time and date when the call was initiated, its duration, and call recording URL. Create a Support ticket for each Voicemail received. Use the other useful HIPAA Force functionality such as SMS, Tickets, many kinds of Calling and Automated Campaigns, Activities, and much more. Control your company’s workflow with our Analytics, Reporting options, and various Dashboards.
AmoCRM
Automatically log your calls and SMS into amoCRM as a note in a few seconds. Make calls to your customers worldwide directly from your amoCRM account. Have access to call logs to see the call direction, result, contact phone number, your number in HIPAA Force account, the agent who was responsible for the call, time and date when the call was initiated, its duration, and call recording URL. Choose dispositions and leave call notes to have them being displayed in the call log. Create a new contact in amoCRM directly from HIPAA Force screen pop. Use the other useful HIPAA Force functionality such as teams, tickets, many kinds of calling and automated campaigns, activities, and much more. Control your company’s workflow with our analytics, reporting options, and various dashboards.
Pipedrive
Click to Call – make calls straight from the Pipedrive interface using HIPAA Force Chrome extension. Click to SMS – send SMS text messages from the Pipedrive interface using HIPAA Force Chrome extension. Screen pop with Contact and Deal information retrieved from Pipedrive. Automatically log every call and SMS associated with Pipedrive Deal or Contact. Log different types of calls as a Custom Activity into Pipedrive. No calls are the same. Record Unanswered calls separately from Answered, Voicemail, etc, and be able to run proper reports in Pipedrive. Automatically distribute incoming calls based on Contact Ownership in Pipedrive. Pipedrive Forms – make sure that Sales Rep fills in all required Pipedrive fields during the call.
Zoho
Automatically log your calls and SMS into Zoho in a few seconds. Make calls and send text messages directly from your Zoho account. Have access to call logs to see the call direction, result, contact phone number, your number in HIPAA Force account, the agent who was responsible for the call, time and date when the call was initiated, its duration, and call recording URL. Automatically Create a Support ticket for each Voicemail received. Fill in a Zingtree web form during the call and have access to it in a click thanks to a call log.
HIPAA Force is a valuable solution for health care practices. Store your data in a secure place. Have access to all important functions in one place.
