Security, privacy, and regulatory compliance are essential in healthcare. This could refer to both call records and notes, as well as any information shared between your contact center solution and your electronic medical electronic health record (EHR) or emergency medical services (EMS) software.

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HIPAA Force applies the most rigorous safeguards and is the only contact center solution provider to offer a 100% uptime SLA.

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HIPAA Force ensures end-to-end data encryption, HIPAA compliance for handling Protected Health Information (PHI), and meets international data regulations.

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HIPAA Force CRM is secure storage of your patients’ data. Every single call or SMS will be logged in call and SMS history, same as under a customer profile.

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HIPAA Force has Two Factor Authentication so, you can be assured that any information about your patients won’t be accessible to someone outside of your organization.