What is Caller ID?
The information you get from the phone number identifier is simple and easy to understand. Call-ID is a basic feature of telephone systems that give you area codes, phone numbers, and the location of the one calling the company.
HIPAA Force Caller ID relies on phone number identification technology of a specific geographic location. It sends a distinct code related to the number via digital, multi-frequency tones to track the phone id. It is basically a phone number identifier.
Why you need Caller ID Masking?
One of the most helpful tools in Customer Relationship Management (CRM), Caller ID Masking is particularly useful in three stages of customer interaction. Before the interaction, callers are identified, routed, and masked inside the IDs call center.
With the aid of Caller ID Masking, you can reach your customers using the old phone number without porting it to HIPAA Force.
